Privacy Policy

The CPD Quality Standards (CPD QS) website ( is committed to protecting the privacy of its users. This Privacy Policy explains how CPD QS collects, uses, and protects the personal information of its users. By using the CPD QS website, you are agreeing to the terms of this Privacy Policy.
At CPD Quality Standards (CPD QS), we take the protection of your personal information very seriously.
Collection of Information
We collect personal information from you when you use our website, including but not limited to, when you register for a course, purchase a product, take the membership, get the CPD QS Accreditation or sign up for our newsletter. The personal information we collect may include your name, contact information, and payment information. We may also collect information about your browsing behaviour on our website, such as the pages you visit and the links you click on.
Use of Information
We use the personal information that we collect for the following purposes:
1. To process and fulfill your membership, orders, course registrations, accreditation or any other query
2. To provide you with customer service and support
3. To send you marketing and promotional materials, such as our offers, membership and accreditation, and other materials
4. To improve our website and the services we offer
5. To conduct research and analysis to better understand our customers and market trends
Commitments to Privacy
CPD QS is committed to ensuring the highest level of privacy protection for its users. We adhere to strict data protection regulations and ensure that all personal information is kept secure and confidential. We only collect and use personal information in accordance with this Privacy Policy.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with third parties for the following reasons:
1. To fulfill your orders, course registrations, CPD QS membership, and accreditation such as sharing your information with our payment processors
2. To comply with legal or regulatory requirements
3. To protect our rights and property
4. To prevent fraud or illegal activities
Collecting Information During Registration as a Registered User
When you register as a Registered User on the CPD QS website, we collect personal information such as your name, email address, and password. This information is used to verify your identity and to provide you with access to our services.
Other Information We Collect
We also collect other information about you when you use the CPD QS website, such as your IP address, browser type, and the pages you visit on our website. This information is used to improve the user experience on our website and to provide you with relevant content.
Utilising the Information
The information we collect is used to provide you with the services offered on our website, to improve the user experience, and to communicate with you. We may also use the information for marketing and research purposes.
Third Parties
We may share your personal information with third-party service providers who assist us in providing the services offered on our website. These third parties are bound by strict data protection agreements and are only permitted to use your personal information as necessary to provide their services.
Keeping You Informed
We may use your personal information to send you information about our services, to inform you of changes to our policies, or to provide you with other information that we believe may be of interest to you. You may opt out of receiving these communications at any time.
Requests For Information
We will comply with all lawful requests for information from government and law enforcement agencies.
Protecting Your Personal Information
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure.
Keeping Your Personal Data
We will retain your personal information for as long as necessary to provide you with our services or as required by law.
Security of Information
We take appropriate measures to protect the personal information that we collect from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of electronic storage or transmission is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Access and Control of Information
You have the right to access, update, and delete the personal information that we have collected from you. You may also opt out of receiving marketing and promotional materials from us. If you would like to exercise these rights, please contact us at [email protected].
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated Privacy Policy on our website.
Questions and Feedback
If you have any questions or feedback about this Privacy Policy, please contact us at [email protected].
We may use cookies on our website to improve the user experience and to provide you with relevant content. Cookies are small text files that are stored on your computer when you visit our website. You can disable cookies in your browser settings if you do not wish to have them stored on your computer.
For instance, we use cookies to help us remember and process the services you have asked. They are also used to assist us to understand your preferences based on prior or current site activity, allowing us to deliver better services to you. We also use cookies to collect aggregate data about site traffic and activity in order to provide better site experiences and solutions in the future.
To make our Internet services easy, useful and reliable we use cookies. This involves placing small text files, known as cookies on your computer or mobile phone. Cookies cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example, measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast and reliable. You can manage these small files yourself and learn more about them from
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.